Inventories, check in, check out reports and more.....

Welcome to On Hand Inventories.

We are a small independent company and are here to offer you a friendly, professional and reliable service. We provide independent inventories, operating within the New Forest including Lymington, New Milton, Lyndhurst, the Waterside including Hythe, Dibden, Holbury.

Use us for a totally independent, accurate, and unbiased inventory.

  • We produce professional reports with important digital colour photography
  • We use the latest technology & software, itemising all fixtures, fittings, contents and condition to produce an easy to read report
  • We provide a safety section recording compliance on smoke/CO2 alarms and fire furnishing regulations etc
  • We take meter readings, test smoke/C02 alarms
  • We comply with Government guidelines on Covid 19, ensuring the health and safety of all parties using appropriate PPE.

A professional independent, accurate, and unbiased inventory will ensure that landlords, letting agents, and tenants understand each other from the outset, reducing deposit disputes to an absolute minimum.

About

I have been involved in the property business for as long as I can remember. It all started with a job working for an overseas estate agents back in the 80's and since then  I have built up skills in all aspects of the property industry. I have had a varied and interesting life working in New homes on sites as a negotiator to Area New Homes Manager for two high profile Estate Agents.

I spent over 10 years in the Cotswolds as a Sales Manager selling and letting luxury holiday homes and last three years worked for a company providing vital outsourcing services to agents and new house builders across the UK giving me a wealth of experience and knowledge in the benefits of using third parties to carry out many every day tasks such as viewings, inspections and floorplans.

Customer service is my priority and providing a professional, reliable and discreet service to all my clients is equally important.

I have a love for nature and I like walking in the countryside with my dog and family. I got into Ceroc dancing nearly 10 years ago and this provides excellent exercise and brain training!  -

Rowena Halstead of On Hand Inventories

Services

Inventory Reports & Schedule of Condition

Our inventory report is a comprehensive and detailed description of the items and condition of the property. It describes in detail, all flooring, windows, light fittings, heating and other fixtures such as kitchen cupboards and sanitaryware including all appliances. It includes the colour and condition of walls, ceilings, doors and woodwork. It includes any outbuildings and the garden too.

The report provides a valuable picture of the property and is supported by professional colour digital photography. We use a digital delivery via email to all contacts and the tenant is able to add their comments.  The report is updated and saved ready for check out.

We also provide a Contents Report for Holiday Homes to list all moveable items in order to provide a concise record and easy guide to rearranging the furniture back to where it was when those guests decide to change the positioning! Ask us for more details on our bespoke reports.

Note: We would ask that you ensure that the property is completely ready and that any cleaning, decorating or maintenance planned has been completed before we go in to compile the inventory. The property should be in the condition that the Tenant will receive it. If this is done you will benefit from a detailed and most importantly accurate inventory report. All furniture and any other items to be included in the tenancy will need to be present and, by law, must meet the current applicable Fire Safety Regulations. We have to visually see fire labels and it is helpful with beds and settees that we can access these easily.

Check In

At check-In, we will meet the tenant at the property and go through the inventory report carrying out the final checks including recording meter readings, testing smoke and carbon monoxide alarms and finally handing over the keys. The tenant can sign the report there and then, and it will be uploaded to the Agent/landlord.

Check Out Reports

The Check out report provides an accurate description that by comparison with the check-in report will clearly identify for the adjudicator any matters that are the tenant's responsibility. Any discrepancies or variations to the original inventory such as cleaning, damage, missing, or additional items are listed together with the condition. This detailed report together with the evidence of the photography can be used by the landlord/Agent to make a claim against the tenant's deposit if required. Our report will be uploaded to the Agent/landlord together with photos.

Interim/Insurance Inspections

An interim inspection is vital to ensure the tenants are complying with their obligations as set out in the tenancy agreement and can be carried out at regular intervals. We can also visit a vacant property in line with Insurance stipulations on the property. In both cases, we will attend the property and prepare a brief report outlining any major defects or damage. In our experience, an interim inspection report can benefit an Agent/landlord's relationship with their tenant and help resolve any issues before they arise. We can provide a pre-checkout process.

Keyholding

We provide a keyholding service for Agents/Landlords who require a regular check on their properties. We hold the keys securely and when requested will carry out a brief report which we produce with photos. We hold DBS certification and public liability Insurance.

Photography & Video Walkthroughs

If you require photography on your property, we can provide a full set of high-resolution photos and if desired,  produce a professional walkthrough video from the exterior into each room with commentary if necessary. Ask for more details.

Terms

Once you have instructed us on a job, we will return the Report around within 24 hours and our invoice will be payable within 7 days. Failure of a payment can delay the report delivery.

Other Services

  • Viewings with prospective renters/buyers
  • Floorplans
  • House sitting for delivery/engineer/contractor
  • Odd Jobs - with our in-house handyman. e.g small maintenance jobs, gardening, plus key cutting.

360 Virtual Tours

Why 360 Virtual Tours?

Virtual Tours are a great marketing tool for Estate Agents and House builders, helping to overcome issues with availability for viewings, the current Covid social distancing and it is also environmentally friendly! Use interactive virtual tours to stay ahead of your competitors. We link to Google Street view to enable you to assist buyers in locating the property.

What is a 360 Virtual Tour?

A virtual tour is made up of a series of photographs that are "stitched" together in a seamless link. Using the latest 360 camera, the 360 panoramas shot give potential buyers or renters the opportunity to view the property from the comfort of their home on any device. The Tours can be added to a website for visitors to interact with through their web browser, or spin around and explore the tour on a smart phone or tablet or VR headset.

How long does it take to photograph?

The time it takes will depend on the size of the property or premises. Some larger houses need around an hour or more on site as they will require many shots. A floor plan will allow us to quote on a price and the time it will take.

What is the pricing?

Pricing depends on size and how many shots we will need to take. A small 3 bedroom house will typically cost around £75.00. We can of course tailor a tour and add reference points and 3D floor plans.

Testimonials

"Rowena is very professional, organised and knowledgeable. She is a pleasure to work with and we would recommend her services to everyone" - Tori - Strakers

"We have used Rowena on several inventories now - all have been provided with exceptional service. Rowena is extremely knowledgeable and has shared several tips for protecting us and helping us comply with some of the lesser well known legislation. Inventory reports produced quickly and can be entirely managed digitally including tenant signing. Always very quick to respond, thank you!" - Private Landlord

"Great service, always get a quick response and very flexible to suit our needs. The 360 shoots are such a massive boost to our rental property portfolio. 5 stars from us!" - The Lakes by Yoo

Get in touch                                                                              Call 07789266733                     

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